Frequently Asked Questions for Wedding Professionals

Pricing, white-label branding, setup, file formats, and how to package it for your clients.

Wedding Film Hub costs $99 per wedding for verified professionals. You pay $99. The retail price on Wedding Memory's direct site is $299 — so your margin is the difference. You set your own price to clients, typically $299–$599 per wedding, and keep the full margin. There are no monthly subscriptions, no annual fees, no setup costs, and no minimum number of weddings. Your PRO account itself is free to create.

Yes, fully. When couples and guests access a wedding page you created, they see your studio's branding throughout the entire experience — your logo, your color palette, your studio name. There is no 'Powered by' badge, no platform logo, no third-party watermark anywhere in the guest experience. Your subdomain is the only domain guests see. Couples will believe you built this for them.

No. The guest experience is a Progressive Web App (PWA) that opens directly in the phone's browser when guests scan the QR code. No App Store or Google Play download, no account creation, no email address required. Guests enter only a nickname. This is a critical differentiator — platforms that require an app download experience 50–70% guest drop-off at events. With Wedding Film Hub, the entire process from QR scan to first upload takes under 30 seconds.

20–30 minutes from start to finish. You create the wedding in your dashboard, upload your videos and photos (drag and drop), organize them by chapters (Ceremony, Reception, Speeches — 11 presets available, plus custom chapters), set the couple's color scheme, and download the QR code. The platform handles large video files with automatic multipart upload — 50MB chunks processed in parallel with retry on failure. No re-encoding or special export is required beyond standard MP4 H.264.

Download the QR code from your dashboard as a high-resolution PNG suitable for professional printing at any size — from a small table card to a large framed poster. Delivery options include: printing it on a branded card in your delivery package, including it in a digital delivery email, texting it to the couple, handing it to the couple's wedding planner, or designing a table card that matches the wedding's aesthetic. Many PROs include a set of table cards with the QR code as part of their standard delivery.

Videos should be MP4 H.264, up to 4K resolution (1080p recommended for optimal mobile streaming). Photos can be JPEG, PNG, or WebP. Each wedding includes 30GB of storage — a typical compressed wedding film plus photos uses approximately 4GB, so the 30GB cap is generous for most use cases. For individual files over 100MB, the platform uses automatic multipart upload: the file is split into 50MB chunks, uploaded in parallel (up to 3 simultaneous), with up to 3 retries per chunk. No manual intervention required — drag, drop, and wait.

Yes. Creating a PRO account is free. After approval, you can explore the dashboard and see the platform interface at no cost. You only pay $99 when you create a wedding. Upload your content, set up the branding, and show the live wedding page to a client. If they don't love it, you can walk away. There is no obligation, no contract, and no minimum commitment.

After signing up, your account is reviewed to verify you're a working wedding professional. We check the website, portfolio URL, or social media presence you provide during signup. The review verifies that you are a legitimate wedding videographer, photographer, photo booth operator, or agency — not a reseller or unrelated business. Approval typically takes 24–48 hours. Once approved, you have full access to the dashboard and wholesale pricing.

Pixieset and Vimeo are content delivery tools — clients view or download your work, and that's the end of the interaction. Wedding Film Hub runs on Wedding Memory — the same platform couples already know and love. That means you're reselling a proven product, not an unknown startup. Your client already trusts the experience before they scan the QR code. Beyond that, it's an interactive destination: guest photo and video uploads via QR code, a digital guestbook with comments and emoji reactions, and full white-label with your branding. No competitor combines professional delivery, guest interaction, and full white-label in a single platform.

See detailed comparisons: Wedding Film Hub vs Pixieset  ·  Wedding Film Hub vs Vimeo

Each wedding page is hosted for 12 months from the wedding date. Before expiry, the couple is notified and given the option to download all content — every photo, video, and guestbook message — or to extend the storage. After the hosting period ends, the page is deactivated. There is no recurring cost to you as the PRO — the one-time $99 covers the full 12-month hosting period.

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Approval in 24–48 hours · $99 per wedding · hello@wedding-memory.com